Terms and conditions
Please read these terms and conditions carefully before ordering any products from our website or mobile app. By accessing our website or mobile app and placing an order you agree to be bound by these terms and conditions.
AVAILABILITY AND DELIVERY
We will do our best to fulfil any order within the delivery time specified during the checkout process. Unfortunately things do not always go to plan and factors, such as weather and traffic conditions, may occasionally prevent us from achieving this. We will inform you if we become aware of an unexpected delay.
Cancellation
Orders may be cancelled up to the point the order is dispatched for delivery. Once delivery of an order is made we cannot cancel or refund the order. Cancellations must be made by telephoning the Indigo takeaway on 0115 962 3333.
We reserve the right to cancel any order, before or after acceptance, and will notify you immediately of any such cancellation. You will not be charged for cancelled orders made in accordance with these cancellation provisions.
Complaints
All complaints will be investigated on an individual basis. We will take appropriate action as a result of our findings and any refund will be made at our discretion.
PRICE AND PAYMENT
The price of any Products will be as quoted on our website and mobile app may vary from time to time, except in cases of obvious error. Prices include VAT.
Prices are liable to change at any time, but changes will not affect orders placed that you have already paid for or where you have already checked-out and been presented with the confirmation screen in an online order.
Should you choose to pay by credit or debit card via the websites or mobile app, once your order has been placed we will confirm acceptance of your order. Until confirmation of your order has been made, no payment will be taken from your card.
TAKEAWAY SERVICE PROVIDER
By using the takeaway service provided on our website or mobile app you will be bound by the terms and conditions set out by the takeaway service provider. These terms and conditions can be viewed by clicking this link.
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